At Laltaagri Services, we are committed to providing our customers with high-quality agricultural products and exceptional service. However, if you are not completely satisfied with your purchase, we are here to assist you. Please read through our Return & Refund Policy to understand how returns and refunds are handled.
1. Eligibility for Returns
We accept returns for products under the following circumstances:
- Damaged or Defective Products: If you receive a product that is defective or damaged, we will offer a replacement or a full refund.
- Incorrect Items: If you receive an item that differs from what you ordered, we will arrange for an exchange or refund.
- Unused and Unopened Products: If the product is unused, unopened, and in its original packaging, it is eligible for return within 7 days of receiving the order.
Refund Process
Once your returned item is received and inspected, we will notify you of the status of your refund. If your return is approved:
- Refund Method: Refunds will be issued to the original payment method within 7–10 business days.
- Refund Amount: Refunds will be for the product’s purchase price only, excluding shipping fees.
If you paid via Cash on Delivery (COD), we will process the refund through bank transfer or another mutually agreed method.
Customer Support
For any inquiries regarding our Return & Refund Policy, please feel free to contact us:
- Email: laltaagriservices@gmail.com
- Phone: 05224540823
- Website: laltaagriservices.com
We are committed to ensuring that our customers are completely satisfied with their purchases. If you experience any issues, please reach out to us, and we will work to resolve them promptly.